example42 started as an Open Source project lead by Alessandro Franceschi, first hour Puppeteer, book writer, speaker, trainer and among the most appreciated and known Puppet consultants in the world.

Over the years it evolved into a company and then a brand of Lab42, gathering unrivalled on field real world experience on any kind of Puppet infrastructure.

Experience, pragmatism, professionalism, integrity, knowledge sharing attitude and flexibility define what example42 is about.

We don't work always, but we can work at any time, adapting to any timezone.

We offer, and request, flexibility to cope with the needs of all our customers.

With Smart Support options you can request our support at any time, no formal SLA is given but we generally reply and setup a call within a day.

Finding people with strong Puppet skills on the market is difficult
Having them written on the CV is not the same of more than 17 years of dedicated commitment, with experience on any real world scenario, from code upgrades, to infrastructure migrations, from rapid kickstart of a greenfield project to gentle and introduction on a brownfield environment, from Open Source Puppet to Puppet Enterprise.
That's what we call experience and expertise.

Our approach to work is quite rare on the market: we offer extreme flexibility, both in planning the activities and in delivering them: what you need, when you need it.
You can engage us with a mail, a LinkedIN or a WhatApp message and we reply in a few hours, we can setup a call in the same day and start working on your project in the next one.
That's what we call flexibility.

When we work, onsite or in a shared screen video call, we always describe and explain what we do: training on the job is our normal approach to consulting activities.
We don't keep secrets, we we train your team to be able to do the same things we do.
Moreover, we are direct to the point, we don't waste your time and your money with unnecessary activities, presentations and bureaucratic processes.
That's what we call sharing attitude and pragmatism.