Urgent troubleshooting
Puppet Emergency Support
Direct, screen-shared troubleshooting for outages, failed catalogs, CA problems, broken CI, and other time-sensitive Puppet incidents.
Emergency support detailsChoose the engagement
Start with the problem you need to solve. Each service has a defined scope, delivery model, and outcome.
Urgent troubleshooting
Direct, screen-shared troubleshooting for outages, failed catalogs, CA problems, broken CI, and other time-sensitive Puppet incidents.
Emergency support detailsOngoing expertise
Flexible, on-demand help for Puppet operations, architecture, development, performance, upgrades, and difficult problems.
Support optionsTeam capability
Tailored, pragmatic workshops built around your team’s experience, codebase, workflow, and immediate operational priorities.
Training formatsIndependent review
A methodical review of Puppet code, infrastructure, reports, performance, upgrade readiness, and delivery workflow.
Health check scopeNew or rebuilt platform
A production-oriented Puppet foundation: server, control repository, CI workflow, baselines, agent rollout, and team handover.
Kickstart deliverablesTool transition
Evidence-based planning and staged execution for Puppet-to-Ansible, Ansible-to-Puppet, and intentional mixed-tool environments.
Migration approachDistribution transition
Move between Puppet Enterprise and OpenVox in either direction, with certificate, PuppetDB, and RBAC continuity checked before cutover.
Migration approachOpen source Pabawi
Installation, integrations, and custom development for Pabawi, plus sponsorship options for teams that depend on it in production.
Support and sponsorship